IDOIDOMAIL l IDOWEBZONE

Oregon Owned and Operated since 1999

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541.689.3245

Hours

Mon-Fri: 9a-6p

Sat: 11a-5p

 
REPAIR LAB   RLP Opportunity - Repair Lab Program for IT Companies.

Computer Repair

Computer/Laptop/Router/Server Repair: This service covers reformats, software and hardware installations, virus and spyware removals, OS Upgrades, Windows Updates, Anti-Virus Updates, hardware replacements such as hdds, memory, dc jack power components, soldering, and/or lcd replacement parts. FLAT RATE: $95 + Parts


Data Forensics

Data Forensic Retrieval: The Web Zone has great success when it comes to recovering data from both 3.5 and 2.5 hard drives.  Our special techniques have enabled us to provide a high quality services for much less than our competitors. We are a automation company that excels when it comes to labor intensive work.   Some projects will take longer than others.

File Pull. (These are not bootable, we just pull files and place on new HDD. The files will be placed in a HDD Case enclosure or we can install it in your tower if there is room. Extra fees may apply for bootable and operating system reinstallation service.

Flat Rates:

$99.00 for a hardware data retrieval

$99.00 + software cost specific to customer computer/laptop

$1000 + for internal procedures

What is your turn around time? Mostly 3-5 normal business days.

 

What should I send with my item (s)? All Disks that came with your system. It is very important for us to have the Operating System CD...be it MAC OS CD or Windows OS cd.  Power cords, AC Adapters, Printers in some cases.

How do I Pay?  Checks or Money Orders.

 

 

 

 

IT Troubleshooting

Router/Server/Network, IT Installations and Configurations:

Linksys, Cisco, Citrix, COM3 and ETC..., Servers, Workstations, Enterprise Networks etc...We can assist remotely and/or on-site.

 

Travel Expenses $55+Hourly Rates are $95.00

 Emergency Rates are $125/hr.

Ask about our discounted rate agreements!

 

Call directly at 541.689.3245 to reach us during and after hours. Fill out and fax in a Work Order today! Responsible parties for billing authorization must sign Work Order.

 

Driving Directions Driving In? Great! Feel free to stop by our shop anytime between 9am - 6pm Monday - Friday.  We are located on River Road in Eugene Oregon. If you are coming from beltline, take a left on River Road and drive straight to Domino's Pizza, you'll see SM Gun Shop right before us. For specific driving directions, click here.

Mailing In? Perfect! Follow the steps below.

1. Print out a Repair Form.  Sign and Date it. Make out a Check or Money order to The Web Zone.

2. Take Repair Form, Check or Money Order and item down to your UPS Store or FedEx Location. Have them pack the item.  Make sure pay for the shipping too and from our location. Make sure to insure your item!

Mailing Address:
The Web Zone
1357 River Road
Eugene, Oregon 97404

3. Include the staple the Repair Form, Check/Money order and return shipping label together and ship inside the box of the item you are shipping. 

   
 
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